IPEP | Programs & Services


Explore and improve patient communication in your clinical or training practice, with a focus on the skills and knowledge needed to put your learning into practice right away. Live actors and extensive discussion provide immediate growth. Full- and half-day events take place in Boston and by arrangement at host institutions worldwide, and can be customized to a specialty or a hospital’s priorities. See workshop calendar >


From 2-hour live, interactive webinars to self-paced programs, IPEP online learning enables clinicians worldwide to gain skills and readiness for difficult medical conversations efficiently and conveniently. Evocative trigger films bring the actor-based simulation into these courses, too. See online opportunities >


Peer support is a powerful tool to support clinicians and strengthen their resilience. IPEP facilitates PERCS Rounds for peer support in Cardiovascular and Critical Care and NICU Units at Boston Children’s Hospital. IPEP also trains other institutions to bring PERCS Rounds to their own clinicians and--NEW in Fall 2019--offers Online Peer Support Rounds to any clinician worldwide. Rounds are monthly, hour-long, interdisciplinary forums for candid, confidential group discussion of real-time ethical, moral, and emotional challenges in their professional and clinical practice. Sessions conclude with a pro-active brainstorming exercise where participants share possible solutions, additional resources, or ideas for further support and self-care.

Read the Critical Care Nursing cover story about a study of PERCS Rounds at Boston Children’s Hospital >

Learn more >


Would you like to bring communication skills training in-house, to create an ongoing resource for your team or institution? Learn with IPEP how to establish best practices, coach others, and build an internal plan. NEW in Fall 2019, IPEP offers train-the-trainer workshops for team and unit leaders, risk manager, safety & quality managers, training directors, and others. You can participate in a single workshop or pair this training with ongoing consultation (see below).

See Trainer-Training Opportunities > 


Seeking a custom workshop for your team? Dealing with a thorny, urgent issue in your practice? The Institute for Professionalism and Ethical Practice partners with and consults to hospitals and hospital systems, medical centers, insurers, risk managers, training programs, and care providers of all kinds, including departments and teams.



Patients and families often also struggle with challenging conversations with their caregivers. A difficult diagnosis or the need to make a complex choice in care, especially when a patient’s situation is new and unfamiliar, can add to the stresses of receiving care. IPEP is developing resources to help patients and families feel more comfortable asking questions, understanding their options, and interacting with their caregivers.